Bauer's intake portal validates customer documents with AI, follows up on anything missing, and hands ready claims to your support team — end to end.
Every warranty conversation runs through the same automated pipeline.
Pulls in each warranty conversation from Gladly and opens a structured claim automatically.
Vision models check the receipt, damage photo and serial number — no manual review needed.
Missing a document? The customer is emailed for exactly what's needed, in their language.
A warranty request lands in Gladly and is captured as a claim instantly.
AI validates each required item and requests anything that's missing.
Complete claims become a ready-to-action task for your team.
Sign in to the admin console to manage intake, pipelines and customer conversations.
Admin Login →